Luxury car rental services are known for the best experiences, but still, there can be times when the passengers may face discomfort. But not all problems are intentional and hence complaining about each and every issue is not the solution.
Here are some of the points on which complaints can be raised by the passengers against the rental car services.
If the car has arrived late even if the booking has been done a long time back, then it is a point for complaint. But again, if there is a lot of traffic jams in the road that has caused the delay in reaching the destination; this will surely seem unethical as the chauffeur is not at fault in this condition.
Poor Behaviour of the Chauffeur
The comfortable ride does not just have to deal with comfortable car seating, but also with the comfortable behaviour of the chauffeur. If the chauffeur is rude or is not responding to the passengers’ queries accurately, then this again can be a reason for a complaint.
Though machinery can fail anytime, but again this can be considered in the points of complaints. If the car has broken down suddenly midway or the AC is not working, then this can be a point of complaint against the luxury car rental.
Complaining about any problem is always welcomed, but it is also important to know about which complaint is ethical and which is not. Read more at puli-information.com